Privacy Policy

Welcome to Wazin!

We place great importance on protecting the privacy of our users and strive to comply with the applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law. This policy aims to clarify how we collect, use, and protect your personal information when using our services.

1. Definitions:

Wazin Platform: Refers to the website and applications owned by Wazin, which provide services for creating and managing online stores.

Merchant: Any natural or legal person who creates an online store through Wazin Platform to sell products or services.

Consumer: Any person who purchases products or services from the online stores created through Wazin Platform.

User: Includes both merchants and consumers, as well as anyone using the Wazin Platform.

2. Information We Collect:

We collect the following information to ensure the efficient delivery of our services:

Merchant Personal Information: Name, email address, national ID or residence number, residential address, phone number, bank account information, and commercial registration number or freelancer document.

Store Information: Details of products or services offered, pricing, and financial transaction information.

Consumer Information: Name, email address, shipping address, phone number, and order and purchase details.

Technical Information: IP address, browser type, operating system, and browsing history within the platform.

3. Use of Information:

We use the information we collect for the following purposes:

To provide and improve our services.

To process orders and financial transactions.

To communicate with users for support or service-related information.

To comply with legal and regulatory requirements.

4. Sharing Information:

We commit to not sharing your personal information with third parties without your consent, except in the following cases:

Compliance with applicable laws and regulations in Saudi Arabia.

Cooperation with government or judicial authorities upon formal request.

With service providers who assist us in delivering our services, provided they comply with this privacy policy.

5. Protection of Information:

We use technical and administrative security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee absolute security for information transmitted over the internet.

6. User Rights:

You have the right to access, update, and correct your personal information. You may also request the deletion of your information, subject to legal and regulatory requirements that may mandate retaining certain information for a specified period.

7. Cookies:

We use cookies to enhance your experience on our platform. You can modify your browser settings to refuse cookies; however, this may affect some platform functionalities.

8. Changes to the Privacy Policy:

We may update this policy from time to time. We will notify you of any significant changes by posting the updated policy on our platform. Your continued use of the platform after such updates constitutes acceptance of the revised policy.

9. Contact Us:

If you have any inquiries or concerns regarding this privacy policy, please contact us at info@wazin.sa.

Thank you for trusting Wazin. We are committed to providing the best services while safeguarding your privacy and information security.